Frequently asked questions
Find answers to common questions about InStockRx. Whether you’re getting started, buying or selling medications, ensuring compliance, or exploring pricing, we have you covered.
Getting started
What is InStockRx?
InStockRx is a pharmacy-to-pharmacy marketplace that helps independent pharmacies buy surplus medications from other pharmacies and sell their own overstock medications. Every transaction includes automatic DSCSA compliance documentation, verified pharmacy credentials, and transparent pricing. You can join free and start trading within minutes.
Who can use InStockRx?
Licensed independent pharmacies and pharmacy chains operating in the United States can use InStockRx. You must hold a current state pharmacy license and DEA registration. InStockRx verifies that every pharmacy on the platform meets all licensing requirements and qualifies as an Authorized Trading Partner (ATP) under DSCSA.
Is InStockRx free to join?
Yes, InStockRx is completely free to join. There are no monthly subscription fees, no listing fees, and no membership dues. You only pay a small percentage when you complete a purchase or sale. New members receive a $50 credit upon signup.
How do I get started on InStockRx?
Visit pharmacy-admin.instockrx.com and click Create Account. Provide your pharmacy name, NPI, state license number, and DEA registration. Our team verifies your credentials, usually within 24 hours. Once approved, you can immediately start browsing listings and posting medications for sale. See how it works for more details.
Is InStockRx available in all states?
InStockRx operates in all 50 states. However, certain medications may have state-specific selling restrictions due to state pharmacy regulations. When you list a medication, we show which states can purchase it based on state law.
Buying medications
How do I search for medications on InStockRx?
Log into your account and use the search bar to find medications by drug name, strength, NDC, or manufacturer. You can filter by price, quantity, expiration date, lot number, and seller rating. Learn more about how it works.
Can I make an offer below the listed price?
Yes. Every listing has a suggested offer range. You can submit a cash offer below the asking price, and the seller receives a notification. Sellers can accept, counter, or decline your offer in real time.
How long does it take to receive medications after purchasing?
Most orders ship within 1–2 business days after payment clears. Transit time depends on distance and the carrier selected. Medications typically arrive within 3–5 business days.
What happens if the medication I receive doesn’t match the listing?
InStockRx provides buyer protection for all transactions. If received products don’t match the listing details (wrong strength, dosage, quantity, lot number, or expiration date), contact us immediately with photos. We work with the seller to resolve the issue and arrange a refund or replacement.
Can I buy from pharmacies I already know and trust?
Yes. You can search for specific pharmacies by name, view all their current listings, and add them to your favorites. Many pharmacies also use InStockRx’s private Trading Partner Group feature to trade exclusively with known partners.
Selling medications
What types of medications can I sell on InStockRx?
You can sell any brand-name or generic prescription medications that are approved by the FDA and meet legal requirements. This includes saleable returns, short-dated stock, and overstock inventory. Controlled substances and over-the-counter medications are not eligible for sale on InStockRx.
How do I price my medications competitively?
InStockRx shows you current market prices for comparable listings on the platform. Our pricing tool displays the average selling price, asking price range, and recent sales. Pricing competitively relative to what the drug is currently worth on the open market helps listings sell faster.
How long does it typically take to sell a listing?
Listings sell in an average of 6 days, depending on medication type, price, and inventory levels. High-demand medications and competitively priced listings sell faster.
What happens after a buyer accepts my listing?
Once a buyer accepts your offer, InStockRx handles payment processing and generates all required DSCSA documentation. You pack and ship the medication to the buyer using the prepaid shipping label provided. InStockRx releases payment to your account within 2–3 business days of delivery confirmation.
Can I list medications I received as short-dated returns?
Yes. You can list medications you received as short-dated returns as long as they meet all DSCSA transaction history requirements. InStockRx verifies the transaction chain and automatically includes all T3 documentation with the sale.
DSCSA compliance
Is InStockRx DSCSA compliant?
Yes, InStockRx is DSCSA compliant. Every transaction automatically generates full DSCSA T3 documentation: Transaction Information, Transaction History, and Transaction Statement. All documentation is stored in your account indefinitely for audit purposes.
What T3 documents does InStockRx provide?
InStockRx automatically provides all three required DSCSA documents for every transaction. T3 documentation includes product details, lot numbers, and expiration dates. Transaction History shows the complete chain of custody. Transaction Statement certifies ATP status and product legitimacy.
Does InStockRx verify that all pharmacies are licensed?
Yes. InStockRx verifies every pharmacy’s state license, DEA registration, and pharmacy board status before account activation. We re-verify annually and automatically deactivate accounts if licensing lapses.
What is an Authorized Trading Partner (ATP) and how does InStockRx confirm ATP status?
An ATP is any licensed company authorized to buy and sell prescription drugs: pharmacies, manufacturers, wholesalers, repackagers, and third-party logistics providers. InStockRx confirms ATP status by verifying state pharmacy licenses, DEA registrations, and wholesale distributor licenses.
Where can I find my transaction documentation after a sale?
Log into your InStockRx account and navigate to Transaction History or Documents. You can view, download, and print all T3 documentation as PDF files.
Pricing and fees
Does InStockRx charge a monthly subscription fee?
No. InStockRx has no monthly subscription, annual fee, or listing fee. You only pay when you complete a transaction. New members receive a $50 credit to start buying. See our pricing page for more details.
How does InStockRx charge for transactions?
InStockRx charges a small percentage of the final sale price when a buyer completes a purchase. The fee is transparent and shown before you accept any offer. There are no hidden fees, shipping markups, or payment processing charges.
Are there fees for listing medications?
No, there are no listing fees. You can post as many medications as you want for free. You only pay the transaction fee when a buyer purchases from your listing.
What payment methods does InStockRx accept?
InStockRx accepts ACH bank transfers, wire transfers, and check payments. All funds are held securely and released within 2–3 business days of delivery confirmation.
Is there a minimum order size on InStockRx?
InStockRx does not enforce a platform-wide minimum order size. However, some individual sellers may set a minimum quantity for their listings.
Ready to start trading?
Join InStockRx free today. No monthly fees, no listing fees. Only pay when you complete a transaction.